Training and Assessment Strategy-SIRSS00021 Develop an online presence for customer engagement Skill Set New Product Core units CHCCCS016 Respond to

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCCCS015 Provide individualised support CHCCCS019 Recognise and respond to crisis situations CHCCCS023 Support independence and wellbeing CHCDIS007 Facilitate the empowerment of people with disability CHCCCS011 Meet personal support needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and repair bicycles Group A

codes and specifications UEEEL0004 Carry out basic repairs to electrical components and equipment UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECD0009 Carry out routine work activities in an energy sector environment UEECD0020 Fix and secure electrotechnology equipment UEECD0008 Carry out preparatory energy sector work activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00021 Develop an online presence for customer engagement Skill Set New Product Core units CHCCCS016 Respond toYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.